Our Promise to You
Here at Palace in the Sky, we know how important quality is to our readers. That's why we invest heavily in world-class customer service and offer an Unconditional Money-Back Bookstore Guarantee.
If you are unhappy with your e-book purchase from our bookstore for any reason at all, simply e-mail Palace in the Sky with the details of your order within ten days of your purchase, and we will either issue you a coupon for store credit or process a refund for the full value of your purchase, no questions asked.
We want you to rest assured your satisfaction is our top priority, and we want you to know your purchases are backed by one of the best digital purchase policies in the industry.
Please note this policy only applies to digital purchases and not print editions or any shipped product.
From all of us here in Lexicon Hollow, thanks for visiting our shop and enjoy your next great read!
-- Theodore, Lily, Shane, Lexi, W. Scott and Phil